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SAP Leonardo
Machine Learning

Solve complex business challenges with machine learning

With advanced machine learning capabilities built into your business processes, you can achieve more with less – and outmaneuver your competition. Explore the possibilities.

Choose your SAP software for machine learning and artificial intelligence

SAP Intelligent Robotic Process Automation

Leverage robotic process automation, machine learning, and conversational AI in an integrated way to automate business processes with SAP Intelligent Robotic Process Automation services. Our services can help you reduce manual activities, respond to customer needs proactively, and make smarter decisions.

  • Cloud deployment
  • Ability to trigger on-premise bots
  • SAP integration with APIs for lower bot maintenance

SAP Conversational AI

Build and deploy conversational interfaces to optimize employee and customer experiences. With SAP Conversational AI services, you can train, build, connect, and monitor conversation bots; humanize conversational experiences; and complete tasks with an interface that uses voice or text.

  • Cloud deployment
  • End-to-end platform for creating AI chatbots
  • World-class multilingual NLP technology
  • Simplified integration with SAP products

SAP Data Intelligence

Scale artificial intelligence (AI) enterprise-wide while connecting the data you need, regardless of its location or type, to enable next-generation information management. SAP Data Intelligence helps you turn distributed data into data intelligence with a single, integrated service.

  • Cloud deployment
  • Management of enterprise AI models
  • Distributed data access?
  • Modular container architecture

SAP Cash Application

Automate labor-intensive invoice matching processes and free finance professionals to focus on strategy and service quality with SAP Cash Application. Use machine learning to match criteria from your history and automatically clear payments with our next-generation intelligent software.

  • Cloud deployment
  • Fewer days sales outstanding
  • Integration with SAP S/4HANA
  • Shared services scalability

SAP Service Ticket Intelligence

Accelerate customer service in your omnichannel front office with SAP Service Ticket Intelligence. The application efficiently processes inbound social media posts, e-mails, and other channel interactions by automatically determining classifications, routing, and responses.

  • Cloud deployment
  • Automated processing
  • Integration with SAP Service Cloud
  • Faster digital interaction processing
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SAP Customer Retention

Anticipate customer behavior – such as product cancellations or renewals – with instant insights from transactional data and digital interaction points. The advanced machine learning application automates data mining, predictive analysis, and capture of leading churn indicators.

  • Cloud deployment
  • Identifiable interaction patterns
  • Insight into dissatisfied customers
  • Proactive customer-retention strategies

SAP Predictive Analytics

Scale machine learning capabilities across your business and bring predictive insights to your processes and applications. Analysts and data scientists can prepare data, create models, and manage their deployments without writing error-prone, time-consuming code.

  • Cloud deployment
  • Automated analytics
  • Predictive scoring
  • Model management

Get the facts


of machine learning early adopters cite increased profitability as the top benefit.

Economist Intelligence Unit and SAP


is the forecasted worldwide spending on cognitive and AI systems by 2021.

IDC, Worldwide Semiannual Cognitive/Artificial Intelligence Systems Spending Guide, P33198, March 2018


of enterprise applications will use AI by 2021.

IDC, Worldwide Semiannual Cognitive/Artificial Intelligence Systems Spending Guide, P33198, March 2018

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AI and machine learning best practices and guidance

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Machine learning events

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Discover how SAP Intelligent RPA fosters your digital transformation

Join us to see how RPA can help you improve efficiencies, increase compliance, and lower risk by automating tedious repetitive tasks for your employees.


Playback the keynotes and other sessions to learn how AI and machine learning technologies can help you become an intelligent enterprise.

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